



Launch each Office app (Word, Excel, PowerPoint, Outlook), select the application name and choose sign out, then quit the application.Solution 3 - Remove existing license files Opening Word should now show the " What's New" prompt Also search for " ADAL" and " unknown" and remove any matching entries. Otherwise, open the Keychain Access app ( Finder > Applications > Utilities > Keychain Access), search for " Office", and delete all entries (normally between 2 and 6 entries).

If you are shown a " What's New" window then follow the prompts or read Microsoft's guide to activate Office for Mac.If this feature is not listed then please contact the service desk so we can help to get your account subscriptions corrected. Look for " Latest desktop version of office" in all of the subscriptions displayed.Select the Profile icon > View Account > Subscriptions.Login to the Office 365 portal using your Oxford SSO ( and credentials.To edit, use another account activate Office" Solution 1 - Check the Office plan for your Oxford account On opening any Office application or document, the system shows an error message "Your account can view documents, but it doesn't allow editing on Mac. Applies to: Microsoft Office (Word, Excel, PowerPoint, Outlook) installed on Apple Mac, for current University students and staff Symptoms
